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FAQ's

Where is your store based?

Witty V is an exclusive online store, please note we do not have a physical shop.

 

Is it possible to place a custom-made order?

Yes with absolute pleasure! We love creating new things and bringing your visions to life. Please refer to http://www.wittyv.co.za/custom-work for further info on how to get in touch.

 

What materials are your signs made of?

We use high quality acrylic, vinyl stickers and wood to create all our dreamy signage.

 

How long will my order take?

Once your order has been placed, please allow for 10 – 15 working days for production as most items need to be customized.

 

How long does the courier take and can I track my order?

Items are shipped via The Courier Guy and are expected at your door step within 1 – 3 business days.

Your order can be tracked via https://track-packages.com/The-Courier-Guy/?partner=%5EAFW%5Expt181&s1=search&s2=g

 

Am I allowed to return a personalized item?

Due to the personalization of your item, there is no possibility for us to re-sell the item. We unfortunately won’t accept returns or exchanges (for further info please refer to http://www.wittyv.co.za/shipping-returns).

 

What is a printable?

Our printables are digital files that are purchased and online, and sent to you via email with files that are suitable for printing at your home or at your local print shop. 

 

How do I contact someone?

Phone calls are always great, but often missed – it is preferred that you please make contact by either emailing info@wittyv.co.za or alternatively through our “contact us” page.

WE DO NOT RESPOND TO OR ACKNOWLEDGE WHATSAPP.

 

Do you shut down for the holidays?

We have a couple of suppliers that will be closed over the December period. As items are made to order, there will be a period where no items will be able to be couriered BUT orders can still be placed!